Resolved after 1 hour 33 minutes, affecting AWS ap-northeast1 and AWS ap-southeast1 and 1 more, on August 13, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
AWS ap-northeast1AWS ap-southeast1AWS ap-southeast2AWS ca-central1AWS eu-central1AWS eu-west1AWS eu-west2AWS eu-west3AWS us-east1AWS us-east2
Update timeline
- identified Aug 13, 2026, 02:05 PM UTC
We are investigating an issue causing clusters and pipelines connected via AWS/Azure PrivateLink to fail to start, with queries timing out. Clusters using standard (non-PrivateLink) connectivity are not affected. Our team has identified the likely area (an Istio/networking change) and is working to confirm and remediate. We will post updates as we learn more.
- monitoring Aug 13, 2026, 02:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 13, 2026, 03:39 PM UTC
This incident has been resolved.
Your product runs on more than Starburst Galaxy
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.