Stacks AI incident

Stacks ERP Sync database degraded

Minor

Resolved after 1 day 9 hours, affecting Stacks App (AI Transaction Matching) and Stacks App (Background Sync), on August 1, 2026.

identified Aug 01, 2026, 01:00 PM UTC

Due to increased load for month-end close, our ERP Sync data is seeing performance degradation. We have identified the source of issues and working to increase our capacity and to address the performance issues.

Started: Aug 01, 2026, 01:00 PM UTC
Resolved: Aug 02, 2026, 10:00 PM UTC
Duration: 1d 9h
Detected by Pingoru: Aug 01, 2026, 01:00 PM UTC

Affected components

Stacks App (AI Transaction Matching)Stacks App (Background Sync)

Update timeline

identified Aug 01, 2026, 01:00 PM UTC

Due to increased load for month-end close, our ERP Sync data is seeing performance degradation. We have identified the source of issues and working to increase our capacity and to address the performance issues.
resolved Aug 02, 2026, 10:00 PM UTC

This incident has been resolved.

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