Stacks AI incident

Stacks ERP Sync database degraded

Minor Resolved

Stacks AI experienced a minor incident on August 1, 2026 affecting Stacks App (AI Transaction Matching) and Stacks App (Background Sync), lasting 1d 9h. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2026, 01:00 PM UTC
Resolved
Aug 02, 2026, 10:00 PM UTC
Duration
1d 9h
Detected by Pingoru
Aug 01, 2026, 01:00 PM UTC

Affected components

Stacks App (AI Transaction Matching)Stacks App (Background Sync)

Update timeline

  1. identified Aug 01, 2026, 01:00 PM UTC

    Due to increased load for month-end close, our ERP Sync data is seeing performance degradation. We have identified the source of issues and working to increase our capacity and to address the performance issues.

  2. resolved Aug 02, 2026, 10:00 PM UTC

    This incident has been resolved.