Stacks AI Outage History

Type: Incident Duration: 26 minutes Affected Components: Authentication, Other, Workspace, , Sync Sheets, AI Transaction Matching, , Other, Background Sync, Authentication, Records Upload, Stacks Excel Assistant → Stacks App → Feb 2, 04:02:00 GMT+0 - Investigating - We are currently investigating this incident. Feb 2, 04:28:00 GMT+0 - Resolved - This incident has been resolved. Issue traced to database connectivity, availability has been restored.

Type: Maintenance Duration: 1 hour Affected Components: Authentication, Background Sync, Other, Workspace, AI Transaction Matching, , Stacks App → Jan 11, 20:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance for updating our database configuration Jan 11, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Jan 11, 21:00:00 GMT+0 - Completed - Maintenance has completed successfully

Type: Incident Duration: 4 hours and 47 minutes Affected Components: , Authentication, Records Upload, Sync Sheets, Other, Stacks Excel Assistant → Oct 29, 16:51:44 GMT+0 - Identified - Microsoft identified the issue and planning a mitigation actions. Oct 29, 20:49:50 GMT+0 - Resolved - Availability of Excel Assistant is now restored. We will continue to monitor while Microsoft continues their recovery. Oct 29, 16:02:51 GMT+0 - Investigating - Due to unavailability of Microsoft Office host [appsforoffice.microsoft.com](http://appsforoffice.microsoft.com), Excel Assistant Add In could not be used. We are monitoring the issue.

Type: Incident Duration: 21 minutes Affected Components: Authentication, Background Sync, Other, Workspace, AI Transaction Matching, , Stacks App → Oct 28, 12:13:19 GMT+0 - Monitoring - Certificate was rotated and a new one is deployed. We are monitoring the current state. Oct 28, 12:14:22 GMT+0 - Resolved - This incident has been resolved. Oct 28, 11:53:00 GMT+0 - Identified - We are continuing to work on a fix for this incident.