SQUIRE incident

Salesforce and ServiceCloud Intermediate Downtime

Minor Resolved View vendor source →

SQUIRE experienced a minor incident on September 16, 2026 affecting ServiceCloud and Salesforce, lasting 9h 53m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 12:58 PM UTC
Resolved
Sep 16, 2026, 10:51 PM UTC
Duration
9h 53m
Detected by Pingoru
Sep 16, 2026, 12:58 PM UTC

Affected components

ServiceCloudSalesforce

Update timeline

  1. monitoring Sep 16, 2026, 12:58 PM UTC

    SQUIRE previously identified an ongoing incident with our partner, Salesforce, which may still be causing intermittent issues with support case intake and responsiveness. We will provide an update as soon as the issue is resolved. We appreciate your patience as we continue to work through this as quickly as possible.

  2. resolved Sep 16, 2026, 10:51 PM UTC

    SQUIRE is happy to report that we're seeing our support case intake and responsiveness have returned to normal. If you are still experiencing an issue reaching our support team, please reach out to us directly.