Resolved after 9 hours 53 minutes, affecting ServiceCloud and Salesforce, on September 16, 2026.
SQUIRE is happy to report that we're seeing our support case intake and responsiveness have returned to normal. If you are still experiencing an issue reaching our support team, please reach out to us directly.
Affected components
Update timeline
- monitoring Sep 16, 2026, 12:58 PM UTC
SQUIRE previously identified an ongoing incident with our partner, Salesforce, which may still be causing intermittent issues with support case intake and responsiveness. We will provide an update as soon as the issue is resolved. We appreciate your patience as we continue to work through this as quickly as possible.
- resolved Sep 16, 2026, 10:51 PM UTC
SQUIRE is happy to report that we're seeing our support case intake and responsiveness have returned to normal. If you are still experiencing an issue reaching our support team, please reach out to us directly.
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