SQUIRE Outage History
SQUIRE is up right nowPingoru has recorded 49 incidents for SQUIRE: 9 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 2 | 0 of 744 (0%) |
| June 2026 | 2 | 10 of 720 (1%) |
| July 2026 | 1 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 10 of 720 (1%) |
| October 2026 | 1 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 152 (0%) |
Incidents, newest first
Notice October 23, 2026 SQUIRE Unavailable 41m SQUIRE
Started Oct 23, 2026, 02:51 AM UTC· resolved Oct 23, 2026, 03:32 AM UTC
- investigating Oct 23, 2026, 02:51 AM UTC
SQUIRE is investigating an issue where SQUIRE is not accessible for customers. We are actively investigating the situation and will update you as soon as we have more information. We appreciate your patience while we work to address the issue.
- identified Oct 23, 2026, 03:19 AM UTC
We’ve identified the issue and are working to fully restore services. Systems are recovering, but some customers may experience latency. Our team continues working toward a full resolution and is closely monitoring the system. We will post additional updates as available.
- resolved Oct 23, 2026, 03:32 AM UTC
his incident has been resolved. If you are still having trouble accessing SQUIRE, please contact our support team directly. Thank you for your patience.
Minor September 16, 2026 Salesforce and ServiceCloud Intermediate Downtime 9h 53m ServiceCloud, Salesforce
Started Sep 16, 2026, 12:58 PM UTC· resolved Sep 16, 2026, 10:51 PM UTC
- monitoring Sep 16, 2026, 12:58 PM UTC
SQUIRE previously identified an ongoing incident with our partner, Salesforce, which may still be causing intermittent issues with support case intake and responsiveness. We will provide an update as soon as the issue is resolved. We appreciate your patience as we continue to work through this as quickly as possible.
- resolved Sep 16, 2026, 10:51 PM UTC
SQUIRE is happy to report that we're seeing our support case intake and responsiveness have returned to normal. If you are still experiencing an issue reaching our support team, please reach out to us directly.
Notice July 9, 2026 SQUIRE Unavailable 1h 19m SQUIRE
Started Jul 09, 2026, 04:37 PM UTC· resolved Jul 09, 2026, 05:56 PM UTC
- investigating Jul 09, 2026, 04:37 PM UTC
SQUIRE is investigating an issue where SQUIRE is not accessible for customers. We are actively investigating the situation with our engineering team and will update you as soon as we have more information. We appreciate your patience while we work to address the issue.
- investigating Jul 09, 2026, 04:42 PM UTC
We are continuing to investigate this issue.
- identified Jul 09, 2026, 05:18 PM UTC
We've identified the issue and are working to fully restore services. Systems are recovering, but some customers may experience latency. Our team is continuing to work on a full resolution and is monitoring the system closely. We will post additional updates as available.
- monitoring Jul 09, 2026, 05:48 PM UTC
This incident has been resolved and fully restored. We are continuing to monitor. Thank you for your patience.
- resolved Jul 09, 2026, 05:56 PM UTC
This incident has been resolved.
Notice June 12, 2026 SQUIRE Slowness 3h 23m SQUIRE
Started Jun 12, 2026, 07:27 PM UTC· resolved Jun 12, 2026, 10:50 PM UTC
- investigating Jun 12, 2026, 07:27 PM UTC
We are currently investigating reports of slowness when performing certain functions in SQUIRE. Some users may experience delays. Our team is actively looking into the cause and working to restore normal performance. We will post an update as soon as we have more information.
- monitoring Jun 12, 2026, 08:28 PM UTC
Some users may still experience intermittent slowness as performance stabilizes. Our team is continuing to work on a full resolution and is monitoring the system closely. We will post a final update once things are fully back to normal.
- resolved Jun 12, 2026, 10:50 PM UTC
This incident has been resolved. If you are still experiencing an issue with accessing SQUIRE, please do not hesitate to reach out to our support team directly. Thank you for your patience.
Minor June 5, 2026 SQUIRE Slowness 9h 53m SQUIRE
Started Jun 05, 2026, 04:02 PM UTC· resolved Jun 06, 2026, 01:55 AM UTC
- investigating Jun 05, 2026, 04:02 PM UTC
We are currently investigating reports of slowness when performing certain functions in SQUIRE. Some users may experience delays. Our team is actively looking into the cause and working to restore normal performance. We will post an update as soon as we have more information.
- identified Jun 05, 2026, 04:12 PM UTC
We have identified the issue. A system outage with one of our search partners is affecting the ability to look up clients and appointments in SQUIRE. All other systems are operating normally. Our team is actively exploring options to mitigate the impact in this area while the partner works to restore service. We will post an update as soon as we have more information.
- monitoring Jun 05, 2026, 05:31 PM UTC
Our search partner has restored service, and the ability to look up clients and appointments in SQUIRE is returning to normal. We are monitoring closely to confirm performance is fully stable before resolving this incident.
- monitoring Jun 05, 2026, 07:16 PM UTC
Performance Recovering: Client and appointment lookup is back up and running. Some users may still experience intermittent slowness as performance stabilizes. Our team is continuing to work on a full resolution and is monitoring the system closely. We will post a final update once things are fully back to normal.
- monitoring Jun 05, 2026, 10:47 PM UTC
Client and appointment lookup have returned to normal operation, and performance has held steady since our last update. We are keeping this incident open while we continue to monitor closely and confirm full stability. We expect to post a final resolution update once we are confident performance is sustained.
- resolved Jun 06, 2026, 01:55 AM UTC
This incident has been resolved. The issue with our search partner has been resolved, and the ability to look up clients and appointments in SQUIRE is now functioning normally. Thank you for your patience.
Notice May 25, 2026 SQUIRE SMS Delivery 1d 15h MessageBird, SQUIRE
Started May 25, 2026, 02:23 AM UTC· resolved May 26, 2026, 05:36 PM UTC
- investigating May 25, 2026, 02:23 AM UTC
SQUIRE is investigating an issue affecting SMS message delivery. Some customers may be unable to receive SMS verification codes required to log in, and appointment reminders sent via SMS may be delayed or undelivered. Marketing communications sent through Engage are unaffected. We are actively investigating the situation and will provide an update as soon as we have more information. We appreciate your patience while we work to address the issue.
- identified May 25, 2026, 01:16 PM UTC
We have identified the issue affecting SMS message delivery, preventing some customers from receiving SMS verification codes and appointment reminders. Marketing communications sent through Engage are unaffected. Our engineering team is working on a fix. We will provide an update as soon as we have more information. We appreciate your patience while we work to address the issue.
- monitoring May 26, 2026, 01:34 PM UTC
We are continuing to monitor the SMS message delivery issue. Appointment reminders and notifications are being delivered via email and push notifications, and login codes are being delivered via email only at this time. Marketing communications sent through Engage remain unaffected. We will provide a final update once the issue is fully resolved. We appreciate your patience while we work to address the issue.
- resolved May 26, 2026, 05:36 PM UTC
The issue affecting SMS message delivery has been resolved. We are continuing to monitor any residual latency. SMS verification codes and appointment reminders are now delivering as expected. Marketing communications through Engage were not impacted. If you continue to experience any issues, please reach out to our support team. Thank you for your patience.
Notice May 21, 2026 SQUIRE Slowness and Intermittent Errors 3h 8m SQUIRE
Started May 21, 2026, 07:41 PM UTC· resolved May 21, 2026, 10:49 PM UTC
- investigating May 21, 2026, 07:41 PM UTC
SQUIRE is investigating an issue where SQUIRE is not accessible for some customers. We are actively investigating the situation with our engineering team and will update you as soon as we have more information. We appreciate your patience while we work to address the issue.
- monitoring May 21, 2026, 08:09 PM UTC
We've confirmed access has been restored and are actively monitoring systems. A follow up message confirming resolved will be sent as soon as this concludes.
- resolved May 21, 2026, 10:49 PM UTC
This incident has been resolved.
Notice December 23, 2025 SQUIRE Slowness 1h 19m SQUIRE
Started Dec 23, 2025, 07:41 PM UTC· resolved Dec 23, 2025, 09:01 PM UTC
- investigating Dec 23, 2025, 07:41 PM UTC
We are investigating an issue where some SQUIRE users are experiencing slowness. Performance has improved, but intermittent slowness may still occur. Our engineers are actively investigating, and we will provide updates as more information becomes available.
- monitoring Dec 23, 2025, 08:09 PM UTC
We continue to investigate intermittent latency affecting some SQUIRE users. Performance remains improved, though some users may still experience delays. Our Engineering team is actively working to identify the root cause, and we’ll share another update as we learn more.
- resolved Dec 23, 2025, 09:01 PM UTC
SQUIRE is happy to report that the issue has been resolved. If you are still experiencing an issue with accessing SQUIRE, please do not hesitate to reach out to our support team directly.
Notice November 18, 2025 SQUIRE Intermittent Issues 5h 20m SQUIRE
Started Nov 18, 2025, 12:34 PM UTC· resolved Nov 18, 2025, 05:55 PM UTC
- investigating Nov 18, 2025, 12:34 PM UTC
SQUIRE is investigating an issue impacting our systems due to an issue with our partner Cloudflare. We are actively investigating the situation with our booking partners and will update you as soon as we have more information.
- monitoring Nov 18, 2025, 01:33 PM UTC
SQUIRE is continuing to monitor the issue with our partner Cloudflare and will provide an update as soon as the issue is resolved. We appreciate your patience as we continue to work through this issue as quickly as possible.
- monitoring Nov 18, 2025, 03:05 PM UTC
The issue impacting Cloudflare is resolving. SQUIRE is continuing to monitor recovery. If you are still having an issue, please reach out to our support team.
- monitoring Nov 18, 2025, 03:36 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 18, 2025, 05:55 PM UTC
SQUIRE is happy to report that the issue with our partner has been resolved. If you are still having an issue, please reach out to our support team directly.
Notice November 5, 2025 SQUIRE Slowness and Intermittent Errors 24m SQUIRE
Started Nov 05, 2025, 09:55 PM UTC· resolved Nov 05, 2025, 10:20 PM UTC
- investigating Nov 05, 2025, 09:55 PM UTC
We are investigating an issue where SQUIRE is not accessible for some customers. We are actively investigating the situation with our engineering team and will notify you as soon as we have more information. We appreciate your patience while we work to address the issue.
- resolved Nov 05, 2025, 10:20 PM UTC
SQUIRE is happy to report that the issue has been resolved. If you are still experiencing an issue with accessing SQUIRE, please do not hesitate to reach out to our support team directly.