Squarespace incident

Connectivity Errors

Minor Resolved View vendor source →

Squarespace experienced a minor incident on May 29, 2025 affecting Site Loading and Site Editing, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2025, 04:57 PM UTC
Resolved
May 29, 2025, 07:15 PM UTC
Duration
2h 17m
Detected by Pingoru
May 29, 2025, 04:57 PM UTC

Affected components

Site LoadingSite Editing

Update timeline

  1. investigating May 29, 2025, 04:57 PM UTC

    We are currently investigating an issue where some sites are displaying a 500 Internal Server Error after upgrading to a paid plan.

  2. monitoring May 29, 2025, 05:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 29, 2025, 07:15 PM UTC

    This incident has been resolved.