Square incident

[Canada 🇨🇦] Service Disruption

Resolved after 34 minutes, on September 16, 2026.

resolved Sep 16, 2026, 07:32 PM UTC

The issue affecting Kitchen Display System (KDS) is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.

Started
Sep 16, 2026, 06:58 PM UTC
Resolved
Sep 16, 2026, 07:32 PM UTC
Duration
34m
Detected by Pingoru
Sep 16, 2026, 06:58 PM UTC

Update timeline

  1. investigating Sep 16, 2026, 06:58 PM UTC

    We are experiencing a disruption with Kitchen Display System (KDS). Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption.

  2. monitoring Sep 16, 2026, 07:26 PM UTC

    We have released a fix for Kitchen Display System (KDS) and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your understanding as we worked through this issue.

  3. resolved Sep 16, 2026, 07:32 PM UTC

    The issue affecting Kitchen Display System (KDS) is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.

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