Resolved after 17 minutes, affecting Prospecting API, on July 23, 2025.
We identified a recent change that caused the increased errors. That change has been reverted and error rates have returned to normal. Customers who require an RCA can open a ticket with SpyCloud Support or engage with their Customer Success Manager.
Affected components
Update timeline
- investigating Jul 23, 2025, 07:08 PM UTC
We are currently investigating an issue causing an intermittent increased error rate on the Prospecting API.
- investigating Jul 23, 2025, 07:09 PM UTC
We are currently investigating an issue causing an intermittent increased error rate on the Prospecting API.
- resolved Jul 23, 2025, 07:25 PM UTC
We identified a recent change that caused the increased errors. That change has been reverted and error rates have returned to normal. Customers who require an RCA can open a ticket with SpyCloud Support or engage with their Customer Success Manager.
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