SpyCloud incident

Console.SpyCloud.com

Resolved after 1 hour 56 minutes, affecting Cybercrime Analytics Portal, on July 16, 2026.

resolved Jul 16, 2026, 12:28 PM UTC

The service disruption has been resolved. We're sorry for any inconvenience this may have caused.

Started
Jul 16, 2026, 10:31 AM UTC
Resolved
Jul 16, 2026, 12:28 PM UTC
Duration
1h 56m
Detected by Pingoru
Jul 16, 2026, 10:31 AM UTC

Affected components

Cybercrime Analytics Portal

Update timeline

  1. investigating Jul 16, 2026, 10:31 AM UTC

    We've identified the cause of the intermittent errors affecting the Console application as an outage with our cloud infrastructure provider (AWS). This issue is not related to our application or any recent changes on our end. Our provider is actively working on a resolution, and we're monitoring the situation closely. We'll update this page as soon as service is fully restored.

  2. investigating Jul 16, 2026, 12:27 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 16, 2026, 12:28 PM UTC

    The service disruption has been resolved. We're sorry for any inconvenience this may have caused.

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