Resolved after 3 hours 22 minutes, affecting Android app and EU (Germany) and 1 more, on August 21, 2024.
A defective storage node in the infrastructure was identified and replaced. We remain available for any further assistance. Thank you for your patience.
Affected components
Update timeline
- investigating Aug 21, 2024, 05:55 AM UTC
EU workspaces are currently unavailable on Backstage and mobile and web apps for participant users. Our team is actively investigating the issue. Thank you for your patience.
- identified Aug 21, 2024, 06:16 AM UTC
We have identified the cause of the issue with EU workspaces. Our team is now working on a full fix. Thank you for your patience.
- monitoring Aug 21, 2024, 06:32 AM UTC
A defective storage node in the infrastructure was identified and replaced. We remain available for any further assistance. Thank you for your patience.
- resolved Aug 21, 2024, 09:17 AM UTC
This issue has been resolved.
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