Spot AI experienced a major incident on July 21, 2025 affecting Spot Platform, lasting 4h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Spot Platform
Update timeline
- investigating Jul 21, 2025, 02:47 PM UTC
We are actively investigating the issue and will post an update as soon as we have more information
- investigating Jul 21, 2025, 02:56 PM UTC
We are continuing to investigate the issue. Recording and storage is not affected...
- identified Jul 21, 2025, 03:05 PM UTC
We have identified the issue and are deploying a fix shortly. This issue only impacts a portion of customers.
- monitoring Jul 21, 2025, 03:24 PM UTC
A fix has been implemented, of you continue to see issues, please let us know.
- resolved Jul 21, 2025, 07:46 PM UTC
This incident has been resolved.