Spot AI incident

Intermittent issues accessing Spot AI dashboard features for some users

Critical Resolved View vendor source →

Spot AI experienced a critical incident on October 20, 2025 affecting Spot Platform, lasting 7h 27m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 06:13 PM UTC
Resolved
Oct 21, 2025, 01:40 AM UTC
Duration
7h 27m
Detected by Pingoru
Oct 20, 2025, 06:13 PM UTC

Affected components

Spot Platform

Update timeline

  1. identified Oct 20, 2025, 06:13 PM UTC

    We have identified the problem to be related to downstream service providers resulting from the AWS outage reported today. We are working to restore full functionality as soon as possible

  2. identified Oct 20, 2025, 08:43 PM UTC

    We are continuing to work with our service providers to restore full functionality on our dashboard. We are still experiencing frequent access issues with the dashboard.

  3. resolved Oct 21, 2025, 01:40 AM UTC

    All lingering effects of the outage should now be resolved. Please reach out to us if you continue to experience issues with the system