Spot AI incident
Intermittent issues accessing Spot AI dashboard features for some users
Resolved after 7 hours 27 minutes, affecting Spot Platform, on October 20, 2025.
All lingering effects of the outage should now be resolved. Please reach out to us if you continue to experience issues with the system
Affected components
Update timeline
- identified Oct 20, 2025, 06:13 PM UTC
We have identified the problem to be related to downstream service providers resulting from the AWS outage reported today. We are working to restore full functionality as soon as possible
- identified Oct 20, 2025, 08:43 PM UTC
We are continuing to work with our service providers to restore full functionality on our dashboard. We are still experiencing frequent access issues with the dashboard.
- resolved Oct 21, 2025, 01:40 AM UTC
All lingering effects of the outage should now be resolved. Please reach out to us if you continue to experience issues with the system
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Amazon Web Services