Spot AI incident
Some IVRs are reporting issues connecting to the cloud
Critical Vendor's status page →
Resolved after 1 day, affecting Spot Platform, on February 12, 2025.
The incident has been resolved. We are continuing to monitor the situation for any remaining problems
Affected components
Spot Platform
Update timeline
- investigating Feb 12, 2025, 02:16 PM UTC
We are investigating the issue
- investigating Feb 12, 2025, 04:33 PM UTC
We are continuing to investigate this issue.
- investigating Feb 12, 2025, 09:25 PM UTC
We are evaluating a solution to the problem. We apologize for the inconvenience and rest assured no footage was lost during this outage
- identified Feb 12, 2025, 09:50 PM UTC
We have identified a fix and are rolling it out and monitoring the recovery.
- monitoring Feb 12, 2025, 11:03 PM UTC
The incident has been resolved. We are continuing to monitor the situation for any remaining problems
- resolved Feb 13, 2025, 03:15 PM UTC
This incident has been resolved.
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