Degraded Performance detected on status page
Affected: Overall
SpinTel Outage History
SpinTel is up right nowSpinTel had 13 outages in the last 2 years totaling 104h 36m of downtime — averaging 0.5 incidents per month.
There were 13 SpinTel outages since May 23, 2025 totaling 104h 36m of downtime. Each is summarised below — incident details, duration, and resolution information.
nbn outage Civic ACT
Timeline · 2 updates
- investigating Apr 23, 2026, 09:11 PM UTC
Monitoring has detected an nbn outage in Civic ACT and surrounding areas, Engineers are investigating the cause of this outage. Updates will be provided as soon as they come to hand.
- resolved Apr 24, 2026, 01:32 AM UTC
We've now resolved the incident. Thanks for your patience. If your service is still offline please power your modem off for 1 minute and then power back on. If still offline after power cycle please contact support through chat on our website or call 13 22 10.
nbn outage Berkeley Vale
Timeline · 1 update
- resolved Mar 11, 2026, 02:39 AM UTC
We've now resolved the incident. Thanks for your patience.
nbn outage South Australia
Timeline · 1 update
- resolved Feb 26, 2026, 08:11 AM UTC
We have confirmation from Field team that all fibres have been spliced successfully and all associated alarms are cleared.
nbn dropout NSW,ACT and SA
Timeline · 1 update
- resolved Feb 12, 2026, 03:19 AM UTC
The earlier service interruption was caused by an unexpected router crash and subsequent reboot. All services have now been restored and are operating normally. We are conducting a root cause analysis to prevent recurrence. Most customers should see their service automatically re-connect. If your service has not restored, please power cycle your modem. We apologise for the disruption and appreciate your patience.
nbn Outage SA
Timeline · 1 update
- resolved Jan 17, 2026, 08:53 AM UTC
We've now resolved the incident. Thanks for your patience. If your service is still offline please power your modem off for 1 minute and then power back on. If still offline after power cycle please contact support through chat on our website or call 13 22 10.
nbn Outage near Maitland & Berkeley Vale
Timeline · 1 update
- resolved Nov 05, 2025, 08:29 AM UTC
Services have been stable for the last 4 hours, if your service has not restored please power your modem off for 1 minute and power back on, and if service is still offline after power cycle please contact support through chat on our website or call 132210
nbn outage
Timeline · 1 update
- resolved Oct 02, 2025, 09:48 AM UTC
This issue has been resolved.
nbn outage in Asquith NSW and surrounding areas
Timeline · 1 update
- resolved Sep 17, 2025, 12:50 AM UTC
We've identified a local power outage is impacting the area. Please check Ausgrid's outages site for updates: https://www.ausgrid.com.au/Outages/Current-Outages
nbn outage Maitland
Timeline · 1 update
- resolved Aug 18, 2025, 02:45 AM UTC
We've now resolved the incident. Thanks for your patience.
nbn data flow issues
Timeline · 1 update
- resolved Aug 13, 2025, 01:15 AM UTC
We've now confirmed the issue has been fixed, thank you for your patience. If your service is still experiencing issues please power your modem off for 10 minutes and then power back on. If after this you are still experiencing issues please contact support through chat on our website.
Port Augusta nbn Outage
Timeline · 1 update
- resolved Jun 07, 2025, 08:32 AM UTC
Fibre repair team advised services should start restoring in the next 45 min and final ETR is 19:30 local Adelaide time.
nbn outage Miranda POI
Timeline · 1 update
- resolved May 23, 2025, 08:21 PM UTC
Fibre repairs have been completed and services are back online. If your service has not restored please power your modem off for 1 minute and power back on.