SpinTel incident

nbn data flow issues

Major Resolved View vendor source →

SpinTel experienced a major incident on August 12, 2025, lasting 5h 15m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2025, 08:00 PM UTC
Resolved
Aug 13, 2025, 01:15 AM UTC
Duration
5h 15m
Detected by Pingoru
Aug 12, 2025, 08:00 PM UTC

Update timeline

  1. resolved Aug 13, 2025, 01:15 AM UTC

    We've now confirmed the issue has been fixed, thank you for your patience. If your service is still experiencing issues please power your modem off for 10 minutes and then power back on. If after this you are still experiencing issues please contact support through chat on our website.