SpinTel incident

nbn™ outage in parts of Victoria

Major Resolved View vendor source →

SpinTel experienced a major incident on October 15, 2024, lasting 14h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2024, 05:37 AM UTC
Resolved
Oct 15, 2024, 07:43 PM UTC
Duration
14h 5m
Detected by Pingoru
Oct 15, 2024, 05:37 AM UTC

Update timeline

  1. resolved Oct 15, 2024, 07:43 PM UTC

    Fibre repairs have been completed and services are back online. If your service has not restored please power your modem off for 1 minute and power back on and if still offline after power cycle please contact support through chat on our website or by calling 132210.