Spendesk incident

Error in Bookkeeping and Receipt Uploads

Major Resolved View vendor source →

Spendesk experienced a major incident on July 29, 2025 affecting Bookkeep > Prepare and Upload receipts on payments, lasting 7h 18m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2025, 07:42 AM UTC
Resolved
Jul 29, 2025, 03:00 PM UTC
Duration
7h 18m
Detected by Pingoru
Jul 29, 2025, 07:42 AM UTC

Affected components

Bookkeep > PrepareUpload receipts on payments

Update timeline

  1. investigating Jul 29, 2025, 07:42 AM UTC

    We are currently investigating errors on our Bookkeeping features. You may encounter issues when performing the below actions. - Updating payables and payments in Bookkeep - Uploading receipts Our technical team is looking into this, and we will provide an update with sharable information, as soon as possible.

  2. monitoring Jul 29, 2025, 08:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 30, 2025, 08:29 AM UTC

    This incident has been resolved. Thanks for your patience.