Spendesk incident

Failed transactions due to database outage

Minor Resolved View vendor source →

Spendesk experienced a minor incident on August 5, 2025 affecting Virtual Cards and Physical Cards and 1 more component, lasting 2h 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2025, 03:15 AM UTC
Resolved
Aug 05, 2025, 05:45 AM UTC
Duration
2h 30m
Detected by Pingoru
Aug 05, 2025, 03:15 AM UTC

Affected components

Virtual CardsPhysical CardsSubscription Cards

Update timeline

  1. identified Aug 05, 2025, 02:46 PM UTC

    Some payment requests have failed, causing authorization declines. Period of impact: On August 5, 2025 between 05:18 UTC and 07:50 UTC (~2h32min)

  2. resolved Aug 05, 2025, 02:46 PM UTC

    The issue has been resolved.