Spektrix experienced a minor incident on February 10, 2026 affecting Support Centre and [email protected] and UK and Ireland and 1 more component, lasting 2h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 10, 2026, 12:07 PM UTC
We are currently investigating an issue with our service provider that is preventing the submission of Contact Support, Report Requests, Import Requests, Training Requests and Seating Plan Requests through our Support Centre. Our team is still fully available to help - you can continue to reach us directly by emailing [email protected] and we will process your requests from there as usual.
- identified Feb 10, 2026, 12:27 PM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 10, 2026, 02:16 PM UTC
This is now fully resolved - you'll be able to submit forms via our Support Centre as usual.