Speechmatics incident

Portal and Selfservice Real time transcription users experiencing authentication failures

Major Resolved View vendor source →

Speechmatics experienced a major incident on March 4, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2024, 06:24 PM UTC
Resolved
Mar 04, 2024, 06:00 PM UTC
Duration
—
Detected by Pingoru
Mar 04, 2024, 06:24 PM UTC

Update timeline

  1. resolved Mar 04, 2024, 06:24 PM UTC

    Between March 04, 17:53 and March 04, 18:00, Selfservice and portal users experienced authentication failure when accessing real transcription feature. The changes causing authentication failure is rolled back and mitigated.