Speechmatics experienced a minor incident on February 29, 2024 affecting Batch SaaS - US1, lasting 3d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Batch SaaS - US1
Update timeline
- investigating Feb 29, 2024, 08:56 PM UTC
We’re currently experiencing degraded performance in our USA region. Customers may see delays in processing batch jobs Our team is currently working to restore normal performance levels. We apologise for any inconvenience.
- identified Mar 01, 2024, 11:45 AM UTC
We've identified an anomaly in scaling behavior and node restarts. We're working with our cloud provider to address and apply mitigations.
- resolved Mar 04, 2024, 06:18 PM UTC
Mitigation applied from cloud provider. This incident is now resolved