Speechmatics incident

portal.speechmatics.com - Outage

Minor Resolved View vendor source →

Speechmatics experienced a minor incident on March 7, 2024 affecting Portal (portal.speechmatics.com), lasting 3d. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2024, 01:12 PM UTC
Resolved
Mar 10, 2024, 01:57 PM UTC
Duration
3d
Detected by Pingoru
Mar 07, 2024, 01:12 PM UTC

Affected components

Portal (portal.speechmatics.com)

Update timeline

  1. identified Mar 07, 2024, 01:12 PM UTC

    Jobs submitted via portal.speechmatics.com before March 06, 15:00 UTC are not listed in the portal. Our team is currently working to restore the historical jobs information. We apologize for any inconvenience.

  2. identified Mar 08, 2024, 09:08 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Mar 08, 2024, 02:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 10, 2024, 01:57 PM UTC

    This incident has been resolved.