Speechmatics experienced a minor incident on April 16, 2024 affecting Batch SaaS - EU1, lasting 6h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Batch SaaS - EU1
Update timeline
- monitoring Apr 16, 2024, 09:02 AM UTC
We have identified an issue which caused jobs to be processed at a slower rate in our Batch EU between 08:04 - 08:41 UTC The performance issues in Batch EU has now been mitigated. The service has now been restored to normal operational status. We will continue to monitor the situation for any changes.
- monitoring Apr 16, 2024, 09:02 AM UTC
We are continuing to monitor for any further issues.
- resolved Apr 16, 2024, 03:23 PM UTC
This incident has now been resolved. An improvement has been rolled out to our Batch system to prevent this issue reoccurring in future