Resolved after 54 minutes, affecting Stratus, on December 21, 2022.
All metrics and reporting continue to show normal web portal operation and stability. We will be moving forward and closing this incident as resolved at this time.
Affected components
Update timeline
- identified Dec 21, 2022, 05:05 PM UTC
https://stratus.spectrumvoip.com is inaccessible at the moment. This does not impact call processing. We've identified the issue and a fix is being implemented. We do not expect an extended time to repair.
- monitoring Dec 21, 2022, 05:21 PM UTC
A fix has been put in place and we are seeing recoveries across all impacted web servers. We are monitoring the situation.
- monitoring Dec 21, 2022, 05:42 PM UTC
We continue to observe stability across the Stratus web portal servers.
- resolved Dec 21, 2022, 05:59 PM UTC
All metrics and reporting continue to show normal web portal operation and stability. We will be moving forward and closing this incident as resolved at this time.
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