Resolved after 35 minutes, affecting Stratus, on October 13, 2025.
Services have restored. Calls are confirmed processing and registrations have returned. Please restart devices for persisting issues.
Affected components
Update timeline
- investigating Oct 13, 2025, 03:33 PM UTC
We are currently investigating a matter related to an ATT uplink at one of our co-location facilities on the west coast. This is believed to have impacted call processing and registration for some customers. Updates to follow as they become available.
- identified Oct 13, 2025, 03:43 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 13, 2025, 03:49 PM UTC
A fix has been implemented and we are monitoring results. Please restart phones if they have persisting issues.
- resolved Oct 13, 2025, 03:58 PM UTC
Services have restored. Calls are confirmed processing and registrations have returned. Please restart devices for persisting issues.
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