SparkPost incident

Outbound message delivery is delayed/slow for some SparkPost customers (US hosted only)

Ongoing since 07:37 PM UTC, affecting SMTP Delivery - USA.

identified Oct 28, 2026, 08:03 PM UTC

We are continuing to work on a fix for this issue.

Started
Oct 28, 2026, 07:37 PM UTC
Resolved
Ongoing
Duration
● 29m
Detected by Pingoru
Oct 28, 2026, 07:37 PM UTC

Affected components

SMTP Delivery - USA

Update timeline

  1. investigating Oct 28, 2026, 07:37 PM UTC

    We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)

  2. identified Oct 28, 2026, 07:48 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 28, 2026, 08:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. identified Oct 28, 2026, 08:03 PM UTC

    We are continuing to work on a fix for this issue.

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