Sparkcentral experienced a critical incident on September 16, 2025 affecting Hootsuite Web Application and Hootsuite Mobile Application, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 16, 2025, 11:30 PM UTC
Hey there. We are experiencing issues with the Hootsuite dashboard, affecting all services. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to receive status updates.
- investigating Sep 16, 2025, 11:38 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 17, 2025, 12:09 AM UTC
We are seeing a reduction in errors related to the Hootsuite Dashboard. Our team continues to work to address this issue. In the meantime you may still have issues performing actions within the dashboard. We are continuing to monitor the situation as services return to full functionality, Thank you for your patience. Please subscribe to our status page to receive status updates.
- resolved Sep 17, 2025, 12:35 AM UTC
All services are back up and running and fully accessible via the Hootsuite dashboard. Thanks for your patience while our team worked to resolve this.