Sparkcentral incident

Issues publishing videos to Facebook Pages

Minor Resolved View vendor source →
Started
Mar 12, 2026, 03:29 PM UTC
Resolved
Mar 13, 2026, 03:48 AM UTC
Duration
12h 18m
Detected by Pingoru
Mar 12, 2026, 03:29 PM UTC

Affected components

Hootsuite Web ApplicationHootsuite Mobile Application

Update timeline

  1. identified Mar 12, 2026, 03:29 PM UTC

    We are currently investigating issues impacting the ability to publish videos to Facebook. Users may experience errors or failed uploads when attempting to post video content to Facebook pages. Our engineering team is actively investigating the issue to identify the root cause and path to resolution as soon as possible We sincerely apologize for the disruption to your workflow.

  2. monitoring Mar 12, 2026, 04:06 PM UTC

    We have identified the cause of the video publishing issues. This disruption is due to a technical issue on Meta’s side affecting video processing across their platform. Because the root cause lies within Meta’s infrastructure, our team is currently monitoring their progress toward a resolution. We will provide another update as soon as we receive confirmation from Meta that their services are recovering. Thank you for your continued patience.

  3. monitoring Mar 13, 2026, 02:41 AM UTC

    We are seeing a reduction in errors regarding video publishing for Facebook. We continue to monitor the situation. We sincerely apologize for the disruption to your workflow.

  4. resolved Mar 13, 2026, 03:48 AM UTC

    We can confirm that the issues when publishing video content to Facebook have been resolved and are now functioning as normal. Any posts that may have failed during this time can now be rescheduled. We appreciate your patience and understanding.

Looking to track Sparkcentral downtime and outages?

Pingoru polls Sparkcentral's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Sparkcentral reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Sparkcentral alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Sparkcentral for free

5 free monitors · No credit card required