Particle incident

Ethersim connection instability

Minor Resolved View vendor source →

Particle experienced a minor incident on May 1, 2026 affecting Cellular Connectivity and Ether SIM, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2026, 06:16 PM UTC
Resolved
May 01, 2026, 09:01 PM UTC
Duration
2h 45m
Detected by Pingoru
May 01, 2026, 06:16 PM UTC

Affected components

Cellular ConnectivityEther SIM

Update timeline

  1. investigating May 01, 2026, 06:16 PM UTC

    Particle is investigating reports of EtherSIM connection instability.

  2. monitoring May 01, 2026, 07:34 PM UTC

    Our partners have identified the cause of the disruptions, and are observing recovery. We'll continue to monitor the situation.

  3. resolved May 01, 2026, 09:01 PM UTC

    Connectivity has recovered.