Particle incident

Optus WiFi Outage (Oceania)

Resolved after 5 hours 28 minutes, on September 10, 2024.

identified Sep 10, 2024, 02:35 AM UTC

Particle is again seeing an outage related to Optus-connected WiFi devices in Oceania. This outage has a different profile than last weeks, which was a total outage -- this outage appears more partial with long reconnect times but ultimate reconnections. We are observing a general trend toward recovery. This is not a Particle outage, but rather another Optus WiFi outage in Oceania.

Started
Sep 10, 2024, 02:35 AM UTC
Resolved
Sep 10, 2024, 08:04 AM UTC
Duration
5h 28m
Detected by Pingoru
Sep 10, 2024, 02:35 AM UTC

Update timeline

  1. identified Sep 10, 2024, 02:35 AM UTC

    Particle is again seeing an outage related to Optus-connected WiFi devices in Oceania. This outage has a different profile than last weeks, which was a total outage -- this outage appears more partial with long reconnect times but ultimate reconnections. We are observing a general trend toward recovery. This is not a Particle outage, but rather another Optus WiFi outage in Oceania.

  2. resolved Sep 10, 2024, 08:04 AM UTC

    This incident has been resolved.

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