Resolved after 1 hour 21 minutes, affecting [United States 1] and [United States 2], on September 26, 2025.
Resolved – The Cancel Interruptions button issue has been fixed and is now functioning as expected. Details: Our engineering team deployed a fix after identifying the root cause. The workaround previously shared is no longer necessary. We apologize for the inconvenience this caused and appreciate your patience while we worked to resolve it.
Affected components
Update timeline
- investigating Sep 26, 2025, 07:39 PM UTC
Investigating - The Cancel Interruptions button is not working when trying to perform the action. We apologize for any inconvenience caused. Workaround: An interruption may be cancellable through the individual event of the interruption. In the Itinerary, you can do this by clicking on the three dots on the right, then on Cancel Interruption. A window pops up, and one must confirm the action. This workaround has proven to work on certain devices, but not with 100% efficacy. Estimate fix timeline: Root cause has been identified. Approximate fix deployment timeline is roughly 9:30pm UTC.
- investigating Sep 26, 2025, 08:17 PM UTC
Investigating - The Cancel Interruptions button is not working when trying to perform the action. We apologize for any inconvenience caused. Workaround: An interruption may be cancellable through the individual event of the interruption. In the Itinerary, you can do this by clicking on the three dots on the right, then on Cancel Interruption. A window pops up, and one must confirm the action. This workaround has proven to work on certain devices, but not with 100% efficacy. Estimate fix timeline: Root cause has been identified. Approximate fix deployment timeline is roughly 9:30pm UTC.
- investigating Sep 26, 2025, 08:17 PM UTC
Investigating - The Cancel Interruptions button is not working when trying to perform the action. We apologize for any inconvenience caused. Workaround: An interruption may be cancellable through the individual event of the interruption. In the Itinerary, you can do this by clicking on the three dots on the right, then on Cancel Interruption. A window pops up, and one must confirm the action. This workaround has proven to work on certain devices, but not with 100% efficacy. Estimate fix timeline: Root cause has been identified. Approximate fix deployment timeline is roughly 9:30pm UTC.
- investigating Sep 26, 2025, 08:24 PM UTC
Investigating - The Cancel Interruptions button is not working when trying to perform the action. We apologize for any inconvenience caused. Workaround: An interruption may be cancellable through the individual event of the interruption. In the Itinerary, you can do this by clicking on the three dots on the right, then on Cancel Interruption. A window pops up, and one must confirm the action. This workaround has proven to work on certain devices, but not with 100% efficacy. Estimate fix timeline: Root cause has been identified. Approximate fix deployment timeline is roughly 9:30pm UTC.
- investigating Sep 26, 2025, 08:42 PM UTC
Investigating - The Cancel Interruptions button is not working when trying to perform the action. We apologize for any inconvenience caused. Workaround: An interruption may be cancellable through the individual event of the interruption. In the Itinerary, you can do this by clicking on the three dots on the right, then on Cancel Interruption. A window pops up, and one must confirm the action. This workaround has proven to work on certain devices, but not with 100% efficacy. Estimate fix timeline: Root cause has been identified. Approximate fix deployment timeline is roughly 9:30pm UTC.
- investigating Sep 26, 2025, 08:49 PM UTC
Investigating - The Cancel Interruptions button is not working when trying to perform the action. We apologize for any inconvenience caused. Workaround: An interruption may be cancellable through the individual event of the interruption. In the Itinerary, you can do this by clicking on the three dots on the right, then on Cancel Interruption. A window pops up, and one must confirm the action. This workaround has proven to work on certain devices, but not with 100% efficacy. Estimate fix timeline: Root cause has been identified. Approximate fix deployment timeline is roughly 9:30pm UTC.
- investigating Sep 26, 2025, 08:55 PM UTC
We are continuing to investigate this issue.
- resolved Sep 26, 2025, 10:04 PM UTC
Resolved – The Cancel Interruptions button issue has been fixed and is now functioning as expected. Details: Our engineering team deployed a fix after identifying the root cause. The workaround previously shared is no longer necessary. We apologize for the inconvenience this caused and appreciate your patience while we worked to resolve it.
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