Spare incident

Open Fleets Dispatch Showing "No Drivers Available" Errors

Resolved on October 21, 2025, affecting [Canada] and [United States 2].

resolved Oct 21, 2025, 09:30 PM UTC

Between ~1pm and 1:55pm PDT on October 21, 2025, riders in the US2 (United States 2) and CA (Canada) regions could not dispatch rides to Uber, Lyft, or Uzurv using OpenFleetEstimateFlow. The US1 (United States 1) region was unaffected. The main visible error was NoDriversAvailableError on estimates instances. Users received messages like: "Unable to find a trip at this time. Please try a different pickup time or lower the number of riders."

Started
Oct 21, 2025, 08:00 PM UTC
Resolved
Oct 21, 2025, 08:00 PM UTC
Duration
–
Detected by Pingoru
Oct 21, 2025, 08:00 PM UTC

Affected components

[Canada][United States 2]

Update timeline

  1. resolved Oct 21, 2025, 09:30 PM UTC

    Between ~1pm and 1:55pm PDT on October 21, 2025, riders in the US2 (United States 2) and CA (Canada) regions could not dispatch rides to Uber, Lyft, or Uzurv using OpenFleetEstimateFlow. The US1 (United States 1) region was unaffected. The main visible error was NoDriversAvailableError on estimates instances. Users received messages like: "Unable to find a trip at this time. Please try a different pickup time or lower the number of riders."

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