S&P Global Energy incident

SPGE - Service Disruption Notification

Major Resolved View vendor source →

S&P Global Energy experienced a major incident on February 5, 2026 affecting Information Hub Direct Connect - IHDC, lasting 19h 21m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2026, 08:59 AM UTC
Resolved
Feb 06, 2026, 04:21 AM UTC
Duration
19h 21m
Detected by Pingoru
Feb 05, 2026, 08:59 AM UTC

Affected components

Information Hub Direct Connect - IHDC

Update timeline

  1. investigating Feb 05, 2026, 08:59 AM UTC

    We are experiencing service issue with Energy IHS Information Hub. Our engineers are actively working to restore the services. We appreciate your patience. We understand the inconvenience this may cause and appreciate your patience and understanding as we work to resolve the issue promptly. If you require further assistance, please contact the Client Service team via [email protected].

  2. investigating Feb 05, 2026, 09:50 AM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 06, 2026, 04:18 AM UTC

    We are continuing to investigate this issue.

  4. resolved Feb 06, 2026, 04:21 AM UTC

    This incident has been resolved.