Resolved after 19 hours 21 minutes, affecting Information Hub Direct Connect - IHDC, on February 5, 2026.
We are continuing to investigate this issue.
Affected components
Update timeline
- investigating Feb 05, 2026, 08:59 AM UTC
We are experiencing service issue with Energy IHS Information Hub. Our engineers are actively working to restore the services. We appreciate your patience. We understand the inconvenience this may cause and appreciate your patience and understanding as we work to resolve the issue promptly. If you require further assistance, please contact the Client Service team via [email protected].
- investigating Feb 05, 2026, 09:50 AM UTC
We are continuing to investigate this issue.
- investigating Feb 06, 2026, 04:18 AM UTC
We are continuing to investigate this issue.
- resolved Feb 06, 2026, 04:21 AM UTC
This incident has been resolved.
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