- Detected by Pingoru
- Apr 29, 2026, 08:24 PM UTC
- Resolved
- Apr 29, 2026, 10:10 PM UTC
- Duration
- 1h 45m
Affected: Energy Studio Impact
Timeline · 4 updates
-
investigating Apr 29, 2026, 08:24 PM UTC
We are currently investigating this issue.
-
investigating Apr 29, 2026, 09:26 PM UTC
We are continuing to investigate this issue.
-
identified Apr 29, 2026, 09:28 PM UTC
The issue has been identified and a fix is being implemented.
-
resolved Apr 29, 2026, 10:10 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 28, 2026, 06:21 AM UTC
- Resolved
- Apr 30, 2026, 12:57 AM UTC
- Duration
- 1d 18h
Affected: S&P Global Energy Platts Market Center
Timeline · 2 updates
-
identified Apr 28, 2026, 06:21 AM UTC
The issue has been identified and a fix is being implemented.
-
resolved Apr 30, 2026, 12:57 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 27, 2026, 12:00 PM UTC
- Resolved
- Apr 28, 2026, 11:17 AM UTC
- Duration
- 23h 17m
Affected: SPGE eWindow Market Data
Timeline · 2 updates
-
identified Apr 27, 2026, 12:00 PM UTC
We are currently experiencing an issue affecting the availability of current‑day data via the SPGE eWindow API for select ASIA markets. We understand the inconvenience this may cause and appreciate your patience and understanding as we work to resolve the issue promptly. Our top priority is to restore full functionality and ensure the reliability of our services.
-
resolved Apr 28, 2026, 11:17 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 22, 2026, 04:03 PM UTC
- Resolved
- Apr 24, 2026, 10:00 PM UTC
- Duration
- 2d 5h
Affected: S&P Global Energy Core
Timeline · 2 updates
-
identified Apr 22, 2026, 04:03 PM UTC
The issue has been identified and a fix is being implemented.
-
resolved Apr 24, 2026, 10:00 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 21, 2026, 09:03 AM UTC
- Resolved
- Apr 21, 2026, 09:39 AM UTC
- Duration
- 36m
Affected: S&P Global Energy APIs
Timeline · 2 updates
-
identified Apr 21, 2026, 09:03 AM UTC
The issue has been identified and a fix is being implemented.
-
resolved Apr 21, 2026, 09:39 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 18, 2026, 03:18 PM UTC
- Resolved
- Apr 18, 2026, 03:51 PM UTC
- Duration
- 32m
Affected: Energy Portal
Timeline · 2 updates
-
identified Apr 18, 2026, 03:18 PM UTC
The issue has been identified and a fix is being implemented.
-
resolved Apr 18, 2026, 03:51 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 17, 2026, 08:09 PM UTC
- Resolved
- Apr 18, 2026, 09:18 AM UTC
- Duration
- 13h 8m
Affected: S&P Global Energy FTP Delivery
Timeline · 2 updates
-
identified Apr 17, 2026, 08:09 PM UTC
The issue has been identified and a fix is being implemented.
-
resolved Apr 18, 2026, 09:18 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 31, 2026, 08:28 PM UTC
- Resolved
- Mar 31, 2026, 08:28 PM UTC
- Duration
- 31s
Affected: alpha
Timeline · 2 updates
-
investigating Mar 31, 2026, 08:28 PM UTC
this is a test
-
resolved Mar 31, 2026, 08:28 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 26, 2026, 12:56 PM UTC
- Resolved
- Mar 31, 2026, 01:58 PM UTC
- Duration
- 5d 1h
Affected: SnowflakeDatabricks Delta Sharing
Timeline · 4 updates
-
identified Mar 26, 2026, 12:56 PM UTC
We are currently investigating reports of potential duplicate records impacting SPGE LNG Global Analytics Outage data delivered through our Cloud Data Platforms (Snowflake and Databricks). Our technical teams are actively working to identify the root cause and resolve this as a priority. If you require further assistance, please contact the Client Service team via [email protected].
-
identified Mar 27, 2026, 02:29 PM UTC
We are continuing to investigate reports of potential duplicate records impacting SPGE LNG Global Analytics Outage data delivered through our Cloud Data Platforms, including Snowflake and Databricks. The Order dataset has been resolved, while our technical teams remain actively engaged in addressing the Tenders and Waterborne datasets as a priority. The teams are targeting completion of this work and deployment to production by Monday, March 30th. Further updates will be shared as they become available. If you require assistance, please contact the Client Service team via [email protected].
-
identified Mar 30, 2026, 05:47 PM UTC
We are still working on the issue involving duplicate records in the SPGE LNG Global Analytics Outage data delivered through our Cloud Data Platforms (Snowflake and Databricks). The issue affecting the Outage view / table has been fixed, while remediation efforts for the Waterborne and Tenders datasets are ongoing. The Waterborne dataset is expected to be released by tomorrow, and analysis on the Tenders dataset continues. Further updates will be shared as they become available. If you require assistance, please contact the Client Service team via [email protected].
-
resolved Mar 31, 2026, 01:58 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 26, 2026, 05:11 AM UTC
- Resolved
- Mar 26, 2026, 05:12 AM UTC
- Duration
- 47s
Affected: S&P Global Energy FTP Delivery
Timeline · 2 updates
-
investigating Mar 26, 2026, 05:11 AM UTC
We are experiencing service issues with S&P Global Energy sFTP Platform. S&P Global engineers are actively working to restore the services. We appreciate your patience. If you require further assistance, please contact the Client Service team via [email protected].
-
resolved Mar 26, 2026, 05:12 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 26, 2026, 04:54 AM UTC
- Resolved
- Mar 26, 2026, 06:50 AM UTC
- Duration
- 1h 56m
Affected: S&P Global Energy Platts Market Center
Timeline · 2 updates
-
investigating Mar 26, 2026, 04:54 AM UTC
We are aware of an issue impacting Platts Market Center and IFTP platform. Our team is working quickly to resolve the issue. We understand the inconvenience this may cause and appreciate your patience and understanding as we work to resolve the issue promptly. Our top priority is to restore full functionality and ensure the reliability of our services.
-
resolved Mar 26, 2026, 06:50 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 19, 2026, 12:12 PM UTC
- Resolved
- Mar 19, 2026, 09:45 PM UTC
- Duration
- 9h 33m
Affected: AccuLogs
Timeline · 2 updates
-
monitoring Mar 19, 2026, 12:12 PM UTC
A fix has been implemented and we are monitoring the results.
-
resolved Mar 19, 2026, 09:45 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 19, 2026, 10:55 AM UTC
- Resolved
- Mar 20, 2026, 08:16 PM UTC
- Duration
- 1d 9h
Affected: Databricks Delta Sharing
Timeline · 2 updates
-
monitoring Mar 19, 2026, 10:55 AM UTC
We would like to inform you of a recent service incident that may have impacted access to S&P Global Energy data delivered via Databricks. On 18 March 2026, we identified an issue within our Cloud Distribution Framework that temporarily removed the Market Data Delta Share from customer Databricks environments. The issue was detected through our internal monitoring systems and was promptly investigated. Service was restored the same day. While access to the affected data shares has now been reinstated, you will need to re-create your Databricks catalog(s) from the restored shares to resume normal access. We kindly request that you proceed with re-creating the Databricks catalog(s) associated with the S&P Global Market Data share. If you require any assistance, our Support team is available to help. Our engineering teams are currently conducting a detailed root cause analysis, and we will share a summary once it is complete. We sincerely apologize for any inconvenience caused and appreciate your understanding. Maintaining the reliability and stability of our data delivery platforms remains a top priority. If you have any questions or require immediate assistance, please contact us at [email protected]
-
resolved Mar 20, 2026, 08:16 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 18, 2026, 03:06 PM UTC
- Resolved
- Mar 18, 2026, 03:12 PM UTC
- Duration
- 5m
Affected: Enod
Timeline · 2 updates
-
monitoring Mar 18, 2026, 03:06 PM UTC
A fix has been implemented and we are monitoring the results.
-
resolved Mar 18, 2026, 03:12 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 17, 2026, 11:47 AM UTC
- Resolved
- Mar 17, 2026, 11:47 AM UTC
- Duration
- —
Affected: S&P Global Energy Core
Timeline · 1 update
-
resolved Mar 17, 2026, 11:47 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 17, 2026, 02:52 AM UTC
- Resolved
- Mar 17, 2026, 02:54 AM UTC
- Duration
- 1m
Affected: S&P Global Energy Core
Timeline · 2 updates
-
investigating Mar 17, 2026, 02:52 AM UTC
We are currently experiencing an issue that is impacting SPGE CORE Portal. Our team is actively working to resolve these disruptions to ensure a smooth and reliable login experience for you. Thank you for your patience and understanding.
-
resolved Mar 17, 2026, 02:54 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 12, 2026, 05:54 PM UTC
- Resolved
- Mar 13, 2026, 11:39 PM UTC
- Duration
- 1d 5h
Affected: Enerdeq
Timeline · 2 updates
-
monitoring Mar 12, 2026, 05:54 PM UTC
A fix has been implemented and we are monitoring the results.
-
resolved Mar 13, 2026, 11:39 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 03, 2026, 03:42 PM UTC
- Resolved
- Mar 03, 2026, 03:42 PM UTC
- Duration
- 1s
Affected: alpha
Timeline · 2 updates
-
investigating Mar 03, 2026, 03:42 PM UTC
This is a test notification.
-
resolved Mar 03, 2026, 03:42 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 27, 2026, 06:45 PM UTC
- Resolved
- Feb 27, 2026, 06:45 PM UTC
- Duration
- 14s
Affected: Information Hub Direct Connect - IHDC
Timeline · 2 updates
-
investigating Feb 27, 2026, 06:45 PM UTC
We are currently investigating this issue.
-
resolved Feb 27, 2026, 06:45 PM UTC
This incident has been resolved.
Read the full incident report →