Databricks - Service Disruption Notification

Update timeline

1. monitoring Mar 19, 2026, 10:55 AM UTC

   We would like to inform you of a recent service incident that may have impacted access to S&P Global Energy data delivered via Databricks. On 18 March 2026, we identified an issue within our Cloud Distribution Framework that temporarily removed the Market Data Delta Share from customer Databricks environments. The issue was detected through our internal monitoring systems and was promptly investigated. Service was restored the same day. While access to the affected data shares has now been reinstated, you will need to re-create your Databricks catalog(s) from the restored shares to resume normal access. We kindly request that you proceed with re-creating the Databricks catalog(s) associated with the S&P Global Market Data share. If you require any assistance, our Support team is available to help. Our engineering teams are currently conducting a detailed root cause analysis, and we will share a summary once it is complete. We sincerely apologize for any inconvenience caused and appreciate your understanding. Maintaining the reliability and stability of our data delivery platforms remains a top priority. If you have any questions or require immediate assistance, please contact us at [email protected]

2. resolved Mar 20, 2026, 08:16 PM UTC

   This incident has been resolved.