S&P Global Energy incident

SPGE eWindow - Service Disruption Notification

Resolved after 12 hours 56 minutes, affecting SPGE eWindow Market Data, on May 6, 2026.

investigating May 06, 2026, 07:50 AM UTC

We are currently experiencing an issue impacting the availability of the latest SPGE eWindow transactional data through APIs and the Excel Add-in. Our teams are looking into this at priority. We understand the inconvenience this may cause and appreciate your patience and understanding as we work to resolve the issue promptly. Our top priority is to restore full functionality and ensure the reliability of our services.

Started
May 06, 2026, 07:50 AM UTC
Resolved
May 06, 2026, 08:46 PM UTC
Duration
12h 56m
Detected by Pingoru
May 06, 2026, 07:50 AM UTC

Affected components

SPGE eWindow Market Data

Update timeline

  1. investigating May 06, 2026, 07:50 AM UTC

    We are currently experiencing an issue impacting the availability of the latest SPGE eWindow transactional data through APIs and the Excel Add-in. Our teams are looking into this at priority. We understand the inconvenience this may cause and appreciate your patience and understanding as we work to resolve the issue promptly. Our top priority is to restore full functionality and ensure the reliability of our services.

  2. resolved May 06, 2026, 08:46 PM UTC

    This incident has been resolved.

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