S&P Global Energy incident

Intermittent Customer Access Issue to Enerdeq

Resolved after 16 minutes, affecting Enerdeq, on September 11, 2026.

investigating Sep 11, 2026, 09:34 PM UTC

We are investigating intermittent access issues affecting some users of Enerdeq. Customers may experience occasional errors or timeouts when accessing the application. Our teams are actively working to identify the cause and restore stable access.

Started
Sep 11, 2026, 09:34 PM UTC
Resolved
Sep 11, 2026, 09:51 PM UTC
Duration
16m
Detected by Pingoru
Sep 11, 2026, 09:34 PM UTC

Affected components

Enerdeq

Update timeline

  1. investigating Sep 11, 2026, 09:34 PM UTC

    We are investigating intermittent access issues affecting some users of Enerdeq. Customers may experience occasional errors or timeouts when accessing the application. Our teams are actively working to identify the cause and restore stable access.

  2. resolved Sep 11, 2026, 09:51 PM UTC

    This incident has been resolved.

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