Resolved after 14 hours 53 minutes, affecting Identity Verification - XML and Identity Verification - SOAP, on November 19, 2025.
Sovos is seeing stability in the IRS services and services are now processing normally.
Affected components
Identity Verification - XMLIdentity Verification - SOAP
Update timeline
- identified Nov 19, 2025, 12:43 AM UTC
Sovos is seeing instability in the IRS TIN matching service which is causing a high rate of failure for our real-time TIN matching offering. Sovos has engaged with the IRS to resolve the issue and is working to restore service as quickly as possible.
- resolved Nov 19, 2025, 03:36 PM UTC
Sovos is seeing stability in the IRS services and services are now processing normally.
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