Sovos North America incident

Recipient and Form Lookup Errors

Resolved after 2 days 1 hour, affecting Taxport, on December 3, 2025.

resolved Dec 05, 2025, 04:53 PM UTC

All issues with viewing forms is resolved and clients should no longer experience any errors.

Started
Dec 03, 2025, 03:26 PM UTC
Resolved
Dec 05, 2025, 04:53 PM UTC
Duration
2d 1h
Detected by Pingoru
Dec 03, 2025, 03:26 PM UTC

Affected components

Taxport

Update timeline

  1. investigating Dec 03, 2025, 03:26 PM UTC

    Some Users may be experiencing errors when attempting to view recipient and form details in Taxport. We are actively investigating and will provide updates as we have them.

  2. resolved Dec 05, 2025, 04:53 PM UTC

    All issues with viewing forms is resolved and clients should no longer experience any errors.

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