Sovos North America incident

Recipient and Form Lookup Errors

Minor Resolved View vendor source →

Sovos North America experienced a minor incident on December 3, 2025 affecting Taxport, lasting 2d 1h. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 03:26 PM UTC
Resolved
Dec 05, 2025, 04:53 PM UTC
Duration
2d 1h
Detected by Pingoru
Dec 03, 2025, 03:26 PM UTC

Affected components

Taxport

Update timeline

  1. investigating Dec 03, 2025, 03:26 PM UTC

    Some Users may be experiencing errors when attempting to view recipient and form details in Taxport. We are actively investigating and will provide updates as we have them.

  2. resolved Dec 05, 2025, 04:53 PM UTC

    All issues with viewing forms is resolved and clients should no longer experience any errors.