Sovos North America experienced a minor incident on February 2, 2026 affecting eStatements API - XML and eStatements API - SOAP and 1 more component, lasting 11d. The incident has been resolved; the full update timeline is below.
Affected components
eStatements API - XMLeStatements API - SOAPOFX APIIdentity Verification - XMLIdentity Verification - SOAP
Update timeline
- investigating Feb 02, 2026, 05:00 PM UTC
We are experiencing intermittent connectivity issues and are actively troubleshooting. We will provide an update as soon as we know more.
- resolved Feb 13, 2026, 05:24 PM UTC
Services are stable and we are not experiencing any connectivity issues.