Sovos North America incident

Intermittent Connectivity Issue

Resolved after 11 days, affecting eStatements API - XML and eStatements API - SOAP and 1 more, on February 2, 2026.

investigating Feb 02, 2026, 05:00 PM UTC

We are experiencing intermittent connectivity issues and are actively troubleshooting. We will provide an update as soon as we know more.

Started
Feb 02, 2026, 05:00 PM UTC
Resolved
Feb 13, 2026, 05:24 PM UTC
Duration
11d
Detected by Pingoru
Feb 02, 2026, 05:00 PM UTC

Affected components

eStatements API - XMLeStatements API - SOAPOFX APIIdentity Verification - XMLIdentity Verification - SOAP

Update timeline

  1. investigating Feb 02, 2026, 05:00 PM UTC

    We are experiencing intermittent connectivity issues and are actively troubleshooting. We will provide an update as soon as we know more.

  2. resolved Feb 13, 2026, 05:24 PM UTC

    Services are stable and we are not experiencing any connectivity issues.

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