Sovos North America incident

Connectivity Issues

Minor Resolved View vendor source →
Started
Feb 17, 2026, 02:48 PM UTC
Resolved
Feb 17, 2026, 03:03 PM UTC
Duration
14m
Detected by Pingoru
Feb 17, 2026, 02:48 PM UTC

Affected components

Formview (Legacy)eStatements API - XMLeStatements API - SOAPOFX APISingle Sign OnIdentity Verification - XMLIdentity Verification - SOAPSovos Portal

Update timeline

  1. investigating Feb 17, 2026, 02:48 PM UTC

    We are experiencing connectivity issues and are actively troubleshooting. We will provide an update as soon as we know more

  2. resolved Feb 17, 2026, 03:03 PM UTC

    A fix has been made, and Services are now stable and functioning as expected. Please reach out to Support if you experience any further issues.

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