Sovos North America experienced a minor incident on February 17, 2026 affecting Formview (Legacy) and eStatements API - XML and 1 more component, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Formview (Legacy)eStatements API - XMLeStatements API - SOAPOFX APISingle Sign OnIdentity Verification - XMLIdentity Verification - SOAPSovos Portal
Update timeline
- investigating Feb 17, 2026, 02:48 PM UTC
We are experiencing connectivity issues and are actively troubleshooting. We will provide an update as soon as we know more
- resolved Feb 17, 2026, 03:03 PM UTC
A fix has been made, and Services are now stable and functioning as expected. Please reach out to Support if you experience any further issues.