Sovos North America experienced a minor incident on May 22, 2026 affecting Identity Verification - XML and Identity Verification - SOAP, lasting 24d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Identity Verification - XMLIdentity Verification - SOAP
Update timeline
- investigating May 22, 2026, 03:54 PM UTC
Sovos is seeing instability in the IRS TIN matching service which is causing a high rate of failure for our real-time TIN matching offering. Sovos has engaged with the IRS to resolve the issue and is working to restore service as quickly as possible.
- resolved Jun 15, 2026, 05:35 PM UTC
Sovos is seeing stability in the IRS services and services are now processing normally.