Soundtrack incident

We are currently experiencing a problem with our service

Resolved after 31 minutes, on April 16, 2025.

monitoring Apr 16, 2025, 04:19 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 16, 2025, 04:09 PM UTC
Resolved
Apr 16, 2025, 04:41 PM UTC
Duration
31m
Detected by Pingoru
Apr 16, 2025, 04:09 PM UTC

Update timeline

  1. investigating Apr 16, 2025, 04:09 PM UTC

    We regret to inform you that our platform is currently experiencing a partial outage that is affecting some services. Users may encounter difficulties accessing any part of our platform, including website, app, and customer support channels.

  2. monitoring Apr 16, 2025, 04:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 16, 2025, 04:41 PM UTC

    The incident was resolved.

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