Soundtrack incident

We are currently experiencing a problem with our service

Resolved after 17 minutes, on January 15, 2026.

resolved Jan 15, 2026, 08:23 AM UTC

We regret to inform you that our platform is currently experiencing a partial outage that is affecting some services. Users may encounter difficulties accessing any part of our platform, including website, app, and customer support channels.

Started
Jan 15, 2026, 08:06 AM UTC
Resolved
Jan 15, 2026, 08:23 AM UTC
Duration
17m
Detected by Pingoru
Jan 15, 2026, 08:06 AM UTC

Update timeline

  1. investigating Jan 15, 2026, 08:06 AM UTC

    We regret to inform you that our platform is currently experiencing a partial outage that is affecting some services. Users may encounter difficulties accessing any part of our platform, including website, app, and customer support channels.

  2. identified Jan 15, 2026, 08:16 AM UTC

    We regret to inform you that our platform is currently experiencing a partial outage that is affecting some services. Users may encounter difficulties accessing any part of our platform, including website, app, and customer support channels.

  3. monitoring Jan 15, 2026, 08:19 AM UTC

    We regret to inform you that our platform is currently experiencing a partial outage that is affecting some services. Users may encounter difficulties accessing any part of our platform, including website, app, and customer support channels.

  4. resolved Jan 15, 2026, 08:23 AM UTC

    We regret to inform you that our platform is currently experiencing a partial outage that is affecting some services. Users may encounter difficulties accessing any part of our platform, including website, app, and customer support channels.

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