Soundtrack Your Brand incident
We are currently experiencing a problem with our service
Soundtrack Your Brand experienced a major incident on January 15, 2026, lasting 17m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 15, 2026, 08:06 AM UTC
We regret to inform you that our platform is currently experiencing a partial outage that is affecting some services. Users may encounter difficulties accessing any part of our platform, including website, app, and customer support channels.
- identified Jan 15, 2026, 08:16 AM UTC
We regret to inform you that our platform is currently experiencing a partial outage that is affecting some services. Users may encounter difficulties accessing any part of our platform, including website, app, and customer support channels.
- monitoring Jan 15, 2026, 08:19 AM UTC
We regret to inform you that our platform is currently experiencing a partial outage that is affecting some services. Users may encounter difficulties accessing any part of our platform, including website, app, and customer support channels.
- resolved Jan 15, 2026, 08:23 AM UTC
We regret to inform you that our platform is currently experiencing a partial outage that is affecting some services. Users may encounter difficulties accessing any part of our platform, including website, app, and customer support channels.