Soundtrack Your Brand incident

We are currently monitoring a fix for playback issues in the Americas

Major Resolved View vendor source →

Soundtrack Your Brand experienced a major incident on March 20, 2026, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2026, 02:27 PM UTC
Resolved
Mar 20, 2026, 02:51 PM UTC
Duration
23m
Detected by Pingoru
Mar 20, 2026, 02:27 PM UTC

Update timeline

  1. investigating Mar 20, 2026, 02:27 PM UTC

    We regret to inform you that our platform is currently experiencing a partial outage that is affecting some services. Users may encounter difficulties accessing any part of our platform, including website, app, and customer support channels.

  2. monitoring Mar 20, 2026, 02:44 PM UTC

    A fix has been released and we are monitoring the recovery

  3. resolved Mar 20, 2026, 02:51 PM UTC

    Service fully restored