Soomo Learning Outage History

Soomo Learning is up right now

Pingoru has recorded 37 incidents for Soomo Learning: 2 in the last 12 months and 0 in the last 90 days.

Source: status.soomolearning.com

37incidents recorded
2last 12 months
0last 90 days
33 minutestypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Soomo Learning in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 513 (0%)

Incidents, newest first

Critical January 9, 2026 Soomo Messenger Outage 43m Soomo Messenger

Started Jan 09, 2026, 08:37 PM UTC· resolved Jan 09, 2026, 09:21 PM UTC

  1. monitoring Jan 09, 2026, 08:37 PM UTC

    Soomo’s Messenger and Help Center provider is currently experiencing an outage. Users may not be be able to load the Soomo Messenger or our Help Center articles. We are monitoring this until the issue is resolved.

  2. monitoring Jan 09, 2026, 09:09 PM UTC

    Intercom has implemented a fix and is currently monitoring for recovery.

  3. resolved Jan 09, 2026, 09:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 5, 2026 Degraded Performance of Soomo Messenger 22m Soomo Messenger

Started Jan 05, 2026, 02:48 PM UTC· resolved Jan 05, 2026, 03:10 PM UTC

  1. investigating Jan 05, 2026, 02:48 PM UTC

    Soomo’s Messenger is experiencing degraded performance. At this moment, users are able to send messages to us; however, our support team may be temporarily unable to respond. Alternatively we can be reached via phone at (888) 240-0314. We are monitoring this until the issue is resolved.

  2. resolved Jan 05, 2026, 03:10 PM UTC

    Soomo's Messenger provider experienced an outage between 9:07 a.m. - 9:47 a.m. ET. Users were able to send messages but may have experienced delayed responses during this time

Read the full incident report →

Minor October 20, 2025 Upstream service provider issue impacting site performance 20h 23m Webtexts.com

Started Oct 20, 2025, 04:00 PM UTC· resolved Oct 21, 2025, 12:23 PM UTC

  1. monitoring Oct 20, 2025, 04:00 PM UTC

    A failure at an upstream service provider has caused site performance issues. Users of the Soomo platform may experience pages loading slowly.

  2. monitoring Oct 20, 2025, 05:15 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Oct 20, 2025, 06:18 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Oct 20, 2025, 07:16 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Oct 20, 2025, 08:23 PM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Oct 20, 2025, 09:27 PM UTC

    We are continuing to monitor for any further issues.

  7. monitoring Oct 20, 2025, 10:18 PM UTC

    We are continuing to monitor for any further issues.

  8. resolved Oct 21, 2025, 12:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025 Degraded Performance of Soomo Messenger and Help Center Articles 9h 51m Soomo Messenger

Started Oct 20, 2025, 12:58 PM UTC· resolved Oct 20, 2025, 10:50 PM UTC

  1. monitoring Oct 20, 2025, 12:58 PM UTC

    Soomo’s Messenger and Help Center provider is experiencing degraded performance. Users may not be able to load the Soomo Messenger or our Help Center articles. We are monitoring this until the issue is resolved.

  2. monitoring Oct 20, 2025, 02:33 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Oct 20, 2025, 04:10 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Oct 20, 2025, 05:15 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Oct 20, 2025, 06:18 PM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Oct 20, 2025, 07:15 PM UTC

    We are continuing to monitor for any further issues.

  7. monitoring Oct 20, 2025, 08:23 PM UTC

    We are continuing to monitor for any further issues.

  8. monitoring Oct 20, 2025, 09:27 PM UTC

    We are continuing to monitor for any further issues.

  9. monitoring Oct 20, 2025, 10:17 PM UTC

    We are continuing to monitor for any further issues.

  10. resolved Oct 20, 2025, 10:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 20, 2025 Outage of Soomo Messenger and Help Center Articles –

Started Oct 20, 2025, 06:30 AM UTC· resolved Oct 20, 2025, 06:30 AM UTC

  1. resolved Oct 20, 2025, 01:57 PM UTC

    Soomo’s Messenger and Help Center provider experienced an outage between 2:49 a.m. - 5:49 a.m. ET. Users may not have been able to load the Soomo Messenger or our Help Center articles.

Read the full incident report →

Notice June 10, 2025 Degraded Performance of Soomo Reporting and Due Date Manager 18h 52m

Started Jun 10, 2025, 05:30 PM UTC· resolved Jun 11, 2025, 12:23 PM UTC

  1. monitoring Jun 10, 2025, 05:30 PM UTC

    One of our hosting providers is experiencing degraded performance, and as a result, Soomo users may not be able to generate reports or make updates using the Due Date Manager. We are monitoring this until the issue is resolved.

  2. monitoring Jun 10, 2025, 06:34 PM UTC

    We are continuing to monitor the situation.

  3. monitoring Jun 10, 2025, 07:30 PM UTC

    We are continuing to monitor the situation.

  4. monitoring Jun 10, 2025, 08:33 PM UTC

    We are continuing to monitor the situation.

  5. resolved Jun 11, 2025, 12:23 PM UTC

    This incident has been resolved.

Read the full incident report →