Soomo Learning incident

Upstream service provider issue impacting site performance

Minor Resolved View vendor source →

Soomo Learning experienced a minor incident on October 20, 2025 affecting Webtexts.com, lasting 20h 23m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 04:00 PM UTC
Resolved
Oct 21, 2025, 12:23 PM UTC
Duration
20h 23m
Detected by Pingoru
Oct 20, 2025, 04:00 PM UTC

Affected components

Webtexts.com

Update timeline

  1. monitoring Oct 20, 2025, 04:00 PM UTC

    A failure at an upstream service provider has caused site performance issues. Users of the Soomo platform may experience pages loading slowly.

  2. monitoring Oct 20, 2025, 05:15 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Oct 20, 2025, 06:18 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Oct 20, 2025, 07:16 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Oct 20, 2025, 08:23 PM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Oct 20, 2025, 09:27 PM UTC

    We are continuing to monitor for any further issues.

  7. monitoring Oct 20, 2025, 10:18 PM UTC

    We are continuing to monitor for any further issues.

  8. resolved Oct 21, 2025, 12:23 PM UTC

    This incident has been resolved.