Solventum incident
25.11.10.0 updates to non-production systems will be delayed
Resolved after 13 days 23 hours, affecting Non-production (A) - 360 Encompass and Non-production (A) - 360 Encompass and 1 more, on December 3, 2025.
Scheduled non-production maintenance for 2025-12-04 has been rescheduled for the following week. Please subscribe to KB0013198 for additional updates about the repost of the 25.11.10.0 release. https://solventumhis.servicenowservices.com/kb/en/solventum-has-taken-down-360-encompass-v25-11-10-0?id=kb_article_view&sysparm_article=KB0013198
Affected components
Update timeline
- identified Dec 03, 2025, 07:28 PM UTC
Later today, scheduled 360Eitc updates to 25.11.10.0 in non-production environments will be rescheduled. Details about when and why will be published shortly.
- identified Dec 03, 2025, 09:17 PM UTC
Please subscribe to KB0013198 for additional updates about the repost of the 25.11.10.0 release. https://solventumhis.servicenowservices.com/kb/en/solventum-has-taken-down-360-encompass-v25-11-10-0?id=kb_article_view&sysparm_article=KB0013198
- monitoring Dec 04, 2025, 02:45 AM UTC
Scheduled non-production maintenance for 2025-12-04 has been rescheduled for the following week. Please subscribe to KB0013198 for additional updates about the repost of the 25.11.10.0 release. https://solventumhis.servicenowservices.com/kb/en/solventum-has-taken-down-360-encompass-v25-11-10-0?id=kb_article_view&sysparm_article=KB0013198
- resolved Dec 17, 2025, 07:16 PM UTC
This incident has been resolved.
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