Solidgate incident

Identified: Alternative Payments potential issues

Major Resolved View vendor source →

Solidgate experienced a major incident on May 23, 2025 affecting Alternative Payments, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2025, 01:54 PM UTC
Resolved
May 23, 2025, 02:36 PM UTC
Duration
42m
Detected by Pingoru
May 23, 2025, 01:54 PM UTC

Affected components

Alternative Payments

Update timeline

  1. identified May 23, 2025, 02:00 PM UTC

    We are currently experiencing issues related to alternative payment gate errors that may impact service functionality. Our team is investigating the root cause and working diligently to resolve the situation as quickly as possible. We appreciate your patience during this time and will provide further updates as necessary.

  2. resolved May 23, 2025, 02:36 PM UTC

    This incident has been resolved.